
Mega City residents:
We all start out as Mega City residents. They accept everything as it appears. They play their hand based on the absolute strength of their holding, and give no deep thought into the how or why. Mega City residents are easy to play, and no special tools are needed to beat them. You play aggressively against them and fold when they play back, unless you have it.
Getting unplugged:
Anyone with the desire can become unplugged from the matrix.
Getting unplugged is the first step to becoming a winning player. It involves looking beyond absolute hand strength and analyzing hand ranges and chip expectation and ICM when applicable. Once you achieve this, advancing as a player is inevitable and you will continue to get better until you hopefully become a:
Neo:
Neo has the capability to see the matrix beyond the surface, as code:
Neo has the capability to bend time and space. This is the poker equivalent of being able to make advanced nth level plays and crush even the best players. Few players achieve this level. Durrr and Menlo come to mind.
Agents:
Aside from the occasional Neos, Agents are other players against whom you fear most to play. They know the ins and outs of poker and analyze ranges as good or better than you. You generally avoid them if possible, as tangling with them could certainly mean your demise but outplaying them is also a badge of honor.
I consider myself to be a Ghost:
Ghost is talented in the matrix, and has even killed an agent. He can outplay Mega City citizens regularly and makes his living from that. However, in a game full of agents Ghost would definitely be -ev.